Bring the device, and cables, disks and documentation and explain what happened.What you can expect.
We will find the issue, give you options on how it can be solved, and provide a quote.
Desktops are still the only device that are universally upgradeable. Memory, processors, hard-disks and motherboards can all be replaced quickly, and with a greater power-performance ratio than with any other kind of device.
Problems with any single component of a desktop can normally be solved with a replacement part, except on the rare occasion that components for some older architectures, if they can't be found in stock, may be more expensive than newer parts.
The basic outlook for maintaining your PC over the years is to find a a good price / performance ratio for the motherboard. This is especially important because the motherboard determines what kind of upgrades can be made cheaply until the next architecture change, which happens every couple of years or so.
Desktops are the more durable of any device so the issues tend to be either software related or general wear-and-tear.
Viruses can generally be treated at low-cost, and it's best to have a yearly subscription antivirus, which works out as 2.30 a *month* and reduces the risk of infection greatly, if you ask us, we can tell you other precautions that can be taken.
Laptops and netbooks are more convenient and portable than their bigger brothers, but are more prone to damage, have generally lower performance and are more expensive to maintain.
Despite this, for general use and because of the increase in processing power, you would be unlikely to reach the limits of performance, and most often, portability outweighs any other issues.
Upgrades of Laptops are limited to storage, both RAM (short term memory) and hard-disks (long term memory).
New technology in hard-disks means that you can radically increase the performance of your laptop with an SSD (solid state disk) which are lowering in price and increasing in capacity at a phenomenal rate.
Overheating tends to be caused by an accumulation of dust in the ventilation system, especially being so close to the sea. It can cause additional problems with graphics chips, as the heat can soften the solder that bind sizing="cover"s the chip to the motherboard, so it's usually best to seek advice.
A laptop might be working, but a problem with the graphics chip, the internal cabling or the lcd panel might make it seem entirely broken.
These problems are fixable, and depending on the value of the device, we might might advise a fix, or a replacement unit with our trade in policy.
We can use the spare parts, and we transfer the data and compatible programs to the new device.
There are two common cases:
First, the keyboard may short circuit, and a relacement can normally be found, sometimes even from stock.
Second, liquid has actually made contact with the motherboard.
This second issue is taken on a case by case basis, so we determine the exact issue and give you a quote prior to taking action.
Android is the phenomenally successful mobile-phone platform developed primarily by Google (soon to be Alphabet). Android devices rely on low-power processors and integrated chipsets (read: non-replaceable) to increase battery life and minimise size.
Devices range from low cost unbranded units to octo-core, cutting edge flag-ships, but in either case, it's best to know the lay of the land.
This is something that you need to anticipate, data recovery without doing so is time consuming, expensive, and may in some cases be impossible.
The phone or tablet may be insured and replaceable, but photos and anything not backed up is lost if the device is not set up to handle it.
One of the easiest ways to do this is to use an external SD card in conjunction with software that moves data and applications to it. At the time of writing, there is no reliable free solution, but in the case of damage, you can be sure that all of your data is available when your replacement unit comes in.
Home networking shouldn't be hard, but when things don't work correctly it can get that way, and an understanding of the underlying causes can help.
Normally, telecoms firms have their own customer service centers as part of the service, and can help. Other issues, such as wifi blackspots, need a little extra that I'm not sure they generally offer.
In the case where there are language barriers, we can provide support in Spanish, German, French, Norwiegan and Russian at a pinch.
If you have a new device and don't know how to connect it, you should first call your telecoms provider. If for any reason that doesn't work out, you can either call us out, or bring your router and device to us, and we can do it for you.
If there are areas in your home where wifi access is limited, we carry range extenders, and can meter where best to locate them.
We have relationships with distributors and access to replacement parts which is second-to-none in the area.
We can custom build desktop computers, upgrade laptops, replace laptop screens and keyboards in house.
For surgical soldering we outsource and manage logistics with a reputable firm, the results of which are waranteed, so any failure in the fix is at no cost to you.
For replacement parts, we have in stock a selection of: